Privacy and data protection policy

1.- Presentation and right to information

This website is owned by METELEBRASIL TOURS S.L. (hereinafter,“METELEBRASIL”), with CNPJ 15484954 / 0001-94 and registered office at calle Rua Mil 110, Balneário Camboriú and registered in the Receita Federal do Brasil.

METELEBRASIL takes the protection of your privacy and your personal data very seriously. For this reason, METELEBRASIL fully complies with current legislation on the protection of personal data so that your personal information is preserved in a safe.

This data protection policy regulates access and use of the service of this Website that METELEBRASIL makes available to Users interested in the services offered by METELEBRASIL.

If you wish to contact our Data Protection Officer, you can do so by emaildpo@METELEBRASIL.com.

2.- Why is METELEBRASIL entitled to carry out data processing?

The data of the Users that are collected through the online registration forms available on the Websites are collected by METELEBRASIL in order to be able to provide the Services offered through the Website.

In accordance with the provisions of the applicable privacy regulations and its development regulations, METELEBRASIL, owner of the Websites, informs the User of the existence of an automated file of personal data, duly registered in the General Registry of the Spanish Agency for Data Protection, created by METELEBRASIL under its responsibility.

3.- Processing of personal data and purpose of the treatment

METELEBRASIL may collect personal data from Users through registration forms, the personal data collected by METELEBRASIL, may be used for the following purposes:

1. The provision of the services offered on the Website.
2. Send commercial communications to Users by letter, telephone, email, SMS / MMS, instant messaging or other equivalent means of communication related to METELEBRASIL services, as long as the User has consented to this purpose of processing of personal data.

Likewise, the User consents to the processing of his data for the elaboration of profiles, as well as for the segmentation of his data. The aforementioned treatments may have as their purpose both the analysis and realization of statistics to know the traffic and Use of the Website by Users, such as determining their tastes and preferences in order to send them promotional information according to their interests.

Likewise, and for reasons of the request made by the user, METELEBRASIL may transfer their personal data in favor of third-party METELEBRASIL collaborating entities (travel agencies) in order to respond to the User's request, and this in accordance with what is related to the protection of natural persons with regard to the processing of personal data and the free circulation of these data.

4.- Mandatory or optional nature of the information provided by the User and accuracy of the data

The User guarantees that the personal data provided is true and is responsible for communicating any modification to METELEBRASIL. The User will be responsible for the veracity of the data provided, reserving METELEBRASIL the right to exclude from the services registered to any User who has provided false information, without prejudice to the other actions that proceed in Law.

It is recommended to have the utmost diligence in terms of Data Protection through the use of security tools, and METELEBRASIL cannot be held liable for theft, modification or loss of illegal data.

5.- Practices not allowed and data conservation

METELEBRASIL will cancel the registration of Users who: (i)include or promote illegal, immoral, obscene or harmful material; (ii)promote any type of discrimination; (iii)Send bulk (mass mail), junk (junk mail), or spam e-mail (junk mail) or newsgroup communications when they have not been requested; (iv)violate any intellectual or industrial property rights of third parties. Likewise, the User agrees to refrain from using and collecting data from distribution lists that can be accessed through the information and services contained therein. on the Website to carry out activities for promotional or advertising purposes, as well as to send commercial communications of any kind and through any support not requested or previously consented to by METELEBRASIL and / or the users of the Website.

The personal data provided will be kept by METELEBRASIL as long as the User does not express their willingness to unsubscribe from METELEBRASIL services and this in order to receive information about the company's products.

6.- User rights in relation to their data6.- Derechos del Usuario en relación con sus datos

The User has the right to (i)access your personal data, as well as (ii)request the rectification of inaccurate data or, where appropriate, solicitar la rectificación de los datos inexactos o, en su caso, (iii)request its deletion, solicitar su supresión, (iv)request the limitation of the processing of your data, (v)oppose the processing of your data (vi)exercise the right to forget your data and ejercitar el derecho al olvido de sus datos y (vii)request your portability.

To exercise these rights it is necessary for the User to prove his personality to METELEBRASIL by sending a photocopy of his National Identity Document or any other means valid in Law.

The User can exercise all these rights at the following email addressMETELEBRASIL@METELEBRASIL.com, indicating the reason for your request.

The User can also send his request by ordinary mail to the following address:

METELEBRASIL TOURS S.L.

Rua Mil 110, Balneário Camboriú

Brazil.

Without prejudice to any other administrative remedy or legal action, the User will have the right to file a claim with a Control Authority, in particular in the Member State in which they have their habitual residence, place of work or place of the alleged infringement, in case you consider that the processing of your personal data is not adequate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. claim will inform the claimant about the course and result of the claim.

7.- Data security

Protecting the privacy and personal data of its customers and visitors is very important to METELEBRASIL. Therefore, METELEBRASIL does everything in its power to prevent your data from being used improperly. Your data can only be accessed by authorized personnel.

METELEBRASIL maintains the security levels of protection of personal data in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the User facilitates through the Websites, without prejudice to informing him that security measures on the Internet are not impregnable.

METELEBRASIL undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with the applicable legislation, as well as to grant them a secure treatment in international transfers and transfers of data that, where appropriate, may occur.

8.- Questions

If you have any questions about this privacy policy, please contact us by sending an email toMETELEBRASIL@METELEBRASIL.com.

9.- Acceptance and Consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to their treatment by METELEBRASIL, in the manner and for the purposes indicated in this Privacy Policy.